3Elfen at a glance
In a nutshell
- What
- Berlin fashion label for magical, whimsical womenswear – dresses, skirts, trousers, leggings, tops and hoodies with our own designs and fairy motifs.
- Since
- 2008, founded in Berlin
- Who
- Owners Katja Dolch and Maxie Klugow
- Team
- 4 permanent employees and many freelancers
- Where
- Studio, workshop and showroom at Herzbergstraße 55a, 10365 Berlin-Lichtenberg, Germany
- Production
- Own designs: cut and sewn to order in our studio in Berlin-Lichtenberg. Print pieces: basics from other makers, hand-printed in our Berlin workshop. Second hand: pre-owned single pieces.
- Sizes
- Most styles from XXS to 4XL, size chart on every product
- Delivery
- Sewn pieces ready to ship in max. 10 working days, print pieces in 5, second hand in max. 5 · Shipping Germany €4.99, other countries €8.99, Switzerland €20 (plus customs)
- Returns
- 30-day returns, we cover the return shipping costs
- Repairs
- Individual alteration service (simple adjustments free), free repairs with our anti-hole guarantee
- Showroom
- Fridays 12–5 pm and by appointment
- Contact
- hallo@3elfen.de · +49 152 083 451 63 (Mon–Fri 9 am–4 pm)
Frequently asked questions about 3Elfen
Where are 3Elfen clothes made?
Our own designs are cut and sewn in our studio at Herzbergstraße 55a in Berlin-Lichtenberg – only once you order. Our print pieces are basics from other makers that we hand-print with our own fairy motifs in our Berlin workshop.
What does “fair” mean at 3Elfen?
We sew in our own small business in Berlin, with fair wages and individually adapted working conditions. We make to order instead of producing stock. Our second-hand items are pre-owned single pieces – these production details do not apply to them.
Who is behind 3Elfen?
3Elfen was founded in Berlin in 2008. The owners are Katja Dolch and Maxie Klugow, two long-time friends. The team includes 4 permanent employees and many freelancers.
Which sizes are available?
Most styles come in sizes XXS to 4XL. Every product has a size chart. If something doesn’t fit perfectly, our alteration service can help – simple adjustments are free.
How long does delivery take and what does shipping cost?
Sewn pieces are ready to ship within 10 working days, print pieces within 5 working days, second-hand items within 5 working days. Shipping within Germany costs €4.99, to other countries €8.99, to Switzerland €20 plus customs.
Can I return something?
Yes. You can return your order within 30 days – including sale items. We cover the return shipping costs. All details are in our cancellation policy.
What happens if something breaks?
With our anti-hole guarantee, we repair it free of charge.
Can I try things on in person?
Yes, in our showroom at Herzbergstraße 55a, 10365 Berlin – Fridays 12–5 pm and by appointment on other days.